Site Reliability Engineer – Germany

Ficus e Logic on behalf of it client in the IT Services Industry, is seeking a Site Reliability Engineer (SRE) with a strong background in observability, secure logging, and automation. The ideal candidate will have hands-on experience with Elasticsearch and/or Prometheus platforms. This role encompasses critical responsibilities in platform operations, including incident management, execution of scheduled maintenance, and contributing to engineering tasks focused on enhancing system stability. The SRE will also be responsible for adhering to standard operating procedures (SOPs) and actively contributing to their continuous improvement by providing constructive feedback.

Key responsibilities include Platform Engineering & DevOps, managing Kubernetes and container orchestration, including Helm chart configurations and CI/CD pipelines (Jenkins, ArgoCD). The role involves developing automation scripts (Python, Bash, Go) and deploying Infrastructure-as-Code (IaC) solutions. The SRE will also be responsible for Observability, Monitoring & Visualisation, maintaining Prometheus solutions (scrape configurations, alert rules, PromQL queries), administering Thanos and Grafana. Elastic Stack Operations & Log Management involves configuring and optimising Elasticsearch clusters, Logstash pipelines, and Kibana dashboards for secure, scalable log processing. Incident Response, Troubleshooting & Collaboration includes participating in 24x7 on-call rotations for rapid incident response, troubleshooting platform, data and performance issues, and engaging in Major Incident Management (MIM). Secure Operations & Compliance requires ensuring system operations meet security and data protection requirements, maintaining secure documentation, and managing access control policies.